TAX FREE service / Global Blue
Granvine offers its customers fiscal residents in a non-EU country a VAT refund.
How does it work?
1. After making your purchase at Granvine, please send us an email to [email protected] informing us that your order should follow the Tax Free service.
2. To issue the Tax Free document, you need to send us the following information by email:
Full name
Country of residence for tax purposes (same information as on the invoice)
Passport (copy or passport number)
Telephone number
VAT number (if you are Portuguese citizen )
3. Minimum purchase eligible for Tax Free: €61.50€ ( VAT included).
4. The completed Tax Free document and invoice will be sent with the order on the day of delivery.
5. On the day of your trip and before the check- in in at the airport, present the Tax Free document, the invoice, as well as your travel documents and the goods purchased, to obtain Customs approval.
6. The refund are made in the specific Tax Free area identified at the airport.